Please refer to the Getting Started User Manual for detailed information.
Welcome to the help system for the Crossroads Clinic application. It is designed to assist you with the functions and uses of the Crossroads Clinic application, which is part of the Crossroads WIC Management Information System (MIS).
The Crossroads Clinic application is a comprehensive solution that supports the Women, Infants and Children program in providing services to WIC clients. Major modules of the Clinic application include the following:
Family Services
Scheduling
Caseload
Operations
Finance
Redemption
Vendor
Administration
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Please refer to the Getting Started User Manual for detailed information. |
Help System Overview – Outlines the content of this help file and explains how this help file can be used. It includes information about the general structure of the help and tips to help you get the most out of it.
Table of Contents – Use the Table of Contents (TOC) to find a specific topic by browsing for it. The TOC organizes topics in roughly the same way that you might encounter them while navigating through the application. This method allows you to get a better feel for the application since it shows you related topics found in the same area of the application. However, for this method to be effective, you need to have some idea of where the application screen you're looking for is located within the application.
Index – Use the Index to find a specific topic. This method of finding a topic tends to be quicker and more effective since you can look up a screen name in the Index and quickly jump to the appropriate topic without having any idea where the screen is located within the application.
Search – Use Search to locate references to specific words or phrases within the help system.
This help file follows certain conventions that make it easy for you to use the material presented and includes the following features that make it easy for you to identify similar information from one topic to another:
Each screen topic begins by explaining what it covers, so you'll know from the start what you'll be learning.
Navigational icons are displayed in the left-hand margins of the help file to aid you in finding specific types of information quickly. The icons and their definitions are displayed below.
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Note Icons The green note pad icon displays to the left of paragraphs that provide additional, and usually more detailed, information about the application. Sometimes a note gives you additional information about the screen you're working with, and sometimes a note informs you where to find additional information. |
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Warning Icons The yellow exclamation mark icon displays to the left of paragraphs that provide a warning. Sometimes the warning informs you of an irreversible action or a series of actions that must be completed in a specific order. |
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Tip Icons The gray light bulb icon displays to the left of paragraphs that provide tips about how to get the most out of the application. Sometimes a tip shows you a shortcut or an easier way to complete a task. |
Pay attention to the navigational icons as you read through this help file, and they'll help you locate important details that you might otherwise overlook. What's more, when you're trying to find that helpful tip, the icons serve as signposts, quickly guiding you to the information you need.
The Crossroads Clinic application requires some initial setup before it can be used.
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Review state-specific features and functionality in Section 1.3 of the Detail Functional Design Documents (DFDD) and the configuration settings documented in the Manage System Settings section of the Administration DFDD. |
This help file is best viewed at a minimum screen resolution of 1024 x 768 pixels and a minimum color quality of 16-bit. Screen resolutions of less than 1024 x 768 pixels and color qualities of less than 16-bit are not recommended. View the documentation for your operating system to learn how to view or change the screen resolution and color quality.
